Terry was an outstanding loan officer who assisted us in loan from A to Z in 30 days. That was an incredible and herculean task with a lot of stress to sort out proofs and to complete papers in a very short time. The verification process of loan papers, taking a typical 3 months, was less than 30 days. We appreciate your assistance very much, Terry Nguyen, during the loan process and up to the closing. We are very enjoyable and pleasure working with you on this loan. Hopefully you can assist us with the future loans again.
Terry and his team at Loan Factory were incredible to work with. His communication was top-notch…if I had a question or an issue came up, I could text him and get a reply or even a call within minutes. We had a really tight timeline on our transaction, but he made it happen with little to no stress. I highly recommend reaching out to Terry and his team if you’re looking for solid financing. Thanks again, Terry!
As a first-time homebuyer, I couldn’t have asked for a better lending team than Terry and Serena. They were incredibly helpful throughout the entire process — patiently walking me through each step, answering all my questions, and making sure I felt informed and confident the whole way.
They helped me get funded and close quickly, which was especially important in a competitive market. On top of that, they secured a very competitive rate, better than what I saw elsewhere. Their communication was clear, timely, and professional from start to finish.
I’ll absolutely be working with them again for future purchases and refinances. I’ve already recommended them to friends and would gladly do so again. If you're looking for a responsive, knowledgeable, and trustworthy lending team, Terry and Serena are the ones!