Both Mr. Terry Nguyen, the Loan Officer, and Mr. Hoai Ngo, the Loan Processor, from Loan Factory, demonstrate a high level of professionalism and expertise. I have awarded a five-star rating for their services.
Thank you, Terry Huy, for helping me refinance my home. I had a challenging cash-out refinance scenario, but Terry was able to find a solution that allowed me to access my home equity using alternative documentation.
Throughout the process, he was knowledgeable, responsive, and took the time to explain all of my options.
I highly recommend Terry to anyone looking for a mortgage.
Terry did an amazing job throughout the entire loan process. He was professional, knowledgeable, responsive, and made everything smooth and stress-free from start to finish. He always took the time to explain every step and made sure I felt comfortable and informed the whole way through. I truly appreciate his hard work, honesty, and dedication. I highly recommend Terry to anyone looking for a reliable and trustworthy loan officer!